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Returns

RETURN POLICY

 

We offer a no quibble returns policy within 30 days of purchase. As long as the item is unused, with labels and tags attached (if any), it can be returned for a full refund. Refunds are issued for the price of the item(s) including the cheapest rate of shipping (for international orders). You will be responsible for return costs. Please add a note inside the package stating your name and order number. Make sure to add your sender address to the outside of the package as well.

Please note: For health and hygiene reasons, we can not accept returns on hosiery, lingerie, earrings, face masks/coverings and opened cosmetics & hair dye.

International customers: If you are returning to our UK returns address, please ensure you state "customer return" on the customs declaration form. If not, the item might be returned to sender.

 

United Kingdom

Ro Rox

Slington House

Rankine Road

Basingstoke

Hampshire

RG24 8PH

United Kingdom

We are also offering local returns addresses for customers in the following countries:

 

Canada

No3rd - Ezi - - Ro Rox Boutique
10001 Boulevard Ray-Lawson
Anjou QC H1J 1L6

France

EZI Returns - Ro Rox Boutique
70 Avenue Jean Jaurès
Bagnères de Luchon
31110

Germany

Ro Rox Boutique - C/o EZI Returns
Industriestraße 30
21394 Kirchgellersen

Italy

IFS - EZI Returns - Ro Rox Boutique
Via dell'Industria 58/A
20037 Paderno Dugnano
Milano

Netherlands

Global e commerce experts - Ro Rox Boutique
Ezi Returns
Rijnlanderweg 766 Unit H
2132 NM Hoofddorp

Spain

DEVO - EZI - Ro Rox Boutique
Calle Narcis Monturiol 41
29603 Marbella

Sweden

Logic Consulting - EZI - Ro Rox
Röra Byväg 5
41878 Göteborg

United States

CFS - EZI - Ro Rox Boutique
5401 NW 72nd ave
Miami FL 33166-4941

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